We understand that mistakes can happen and that you may wish to modify or cancel your order. If this occurs, please contact us as soon as possible at hello@arovya.com. Our team will do its best to accommodate your request; however, we cannot guarantee that changes or cancellations will be possible once an order has been submitted.

Our order system begins processing shortly after checkout, and once your order has entered processing or has been dispatched, no modifications or cancellations can be made. This includes updates to shipping addresses, product selections, or payment details.

It is the customer’s responsibility to ensure that all information provided at checkout — including product selection, quantities, shipping address, and contact details — is accurate and complete. Please make sure you are confident in your purchase before confirming your order.

While we will always make every effort to assist, we cannot promise that any changes will be successful once your order has begun processing.

For additional information, please review our Return & Refund Policy and Shipping Policy.